RPA: robots are among us and they generate millions in savings

25 July 2019
Małgorzata Rząd-Poźniak
RPA: robots are among us and they generate millions in savings
3 min.

Organizations’ needs for fast delivery of IT solutions are constantly growing.

IT departments – often involved in large development or integration projects – fall short of meeting expectations set by businesses and are perceived as bottlenecks in strengthening the market position of enterprises. In a situation where the technological background of an organization more and more often translates into its competitive advantage, the traditional approach to the provision of IT systems just had to evolve.

The trend of democratization in automation and robotization.

An increasingly popular solution to the problem mentioned above is the use of methods and tools for automation and robotization of business processes implemented by (and at the initiative of) business, not by IT departments. This trend, described as the democratization of automation and robotization, is also reflected in the Productive24 platform.

Market leaders in all sectors of business are increasingly using tools that automate business processes in their organizations. The key to success in introducing process innovations based on the use of the RPA technology is to develop appropriate relations and principles of cooperation between business and IT. The conclusion drawn from most implementations is also that although business process robotization is often presented as a way to reduce “human” costs, in reality RPA does not lead to job reductions. Instead, new development opportunities are opening up for the employees, the quality of their work is improving by elimination of repetitive and reproductive tasks, while the black scenarios of mass redundancies caused by the implementation of robots do not materialize.

RPA is often seen as a temporary solution to streamline the work of an organisation “here and now”. This technology significantly improves organizational processes, but from the IT governance point of view, it often substantially complicates IT infrastructure management.

Is there an alternative to RPA?

The Productive24 platform, which is used by business analysts to quickly create IT systems, may be such an alternative (or an addition to the existing solutions). With tools automating software development, the preparation of a dedicated IT system for a given process from scratch can be reduced to the same level of costs as the creation and maintenance of several robots in an organization.

What makes Productive24 so special is that it enables businesses to design, implement and modify specific solutions (processes, applications, entire systems) without the aid of IT departments.

The benefits of choosing this path are incomparably greater – the effort involved in migrating data from several applications to one platform proves worthwhile in the long run. The first, obvious benefit of using such a solution is the reduction of the organization’s technological debt. Another advantage is the creation of a base for further expansion with new, dedicated modules and applications within a single, coherent system. What are the implications? The organization (including IT) gains greater control over data (SSoT). The increased centralization of the so far dispersed IT systems also means a higher level of security, while the business processes digitized with Productive24 can also be further automated/integrated with external systems using RPA.

What makes Productive24 so special is that it enables businesses to design, implement and modify specific solutions (processes, applications, entire systems) without the aid of IT departments.

Therefore, IT starts to automate itself. Thanks to the more and more widely available democratization of automation and robotization, regardless of the path chosen by a given organization, IT no longer blocks business – and this is what it is all about.

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