• Key features of knoweldge base

    A comprehensive IT solution for capturing, organizing, and managing company knowledge. Automates the creation and storage of content, streamlining access and significantly reducing the time needed to find critical information.

READY-TO-USE

A feature available out-of-the-box, yet fully customizable to suit your needs. If you require a different solution, we can easily tailor it to match your specific requirements!

Access permissions

  • Controlling content editing rights by assigning permissions to specific users or roles.
  • Tracking document history through version control, ensuring transparency and accountability.
  • Automatically generating notifications for key actions, such as content updates or edits.
  • Managing access at scale by assigning permissions to entire teams, departments, or limiting them to selected knowledge base sections.
READY-TO-USE

A feature available out-of-the-box, yet fully customizable to suit your needs. If you require a different solution, we can easily tailor it to match your specific requirements!

Table of contents

  • Automatically generated navigation structure for quick and intuitive access to all available materials.
  • Category-based browsing, available in both tile and expandable tree view formats.
  • Full-text search across all articles in the knowledge base, enabling instant access to relevant content.
  • Filtering options using tags to quickly narrow down results and find specific topics.
READY-TO-USE

A feature available out-of-the-box, yet fully customizable to suit your needs. If you require a different solution, we can easily tailor it to match your specific requirements!

Articles

  • Quick preview of articles directly from the list.
  • Linking related articles to help users easily discover similar or relevant content.
  • Adding articles to favorites and building a personalized knowledge tree within the user menu.
  • In the management view: filtering and sorting by categories, status, language, and additional parameters.
  • Automatically displaying the estimated reading time for each article.
  • Viewing the article’s revision history along with a list of users who have accessed its most recent version.
  • Displaying groups authorized to access each article.
  • Setting mandatory reading requirements – requiring users to confirm they have read or reviewed updated materials
READY-TO-USE

A feature available out-of-the-box, yet fully customizable to suit your needs. If you require a different solution, we can easily tailor it to match your specific requirements!

Categories

  • Possibility to create a multi-level category tree, including main categories and subcategories.
  • Intuitive searching, sorting, and filtering of categories for efficient navigation.
  • Defining individual category parameters.
  • Assigning a category owner – a designated person responsible for managing and updating the category.
  • Automatically generating notifications for specific actions, such as adding or editing articles within a category.
READY-TO-USE

A feature available out-of-the-box, yet fully customizable to suit your needs. If you require a different solution, we can easily tailor it to match your specific requirements!

Tags

  • Managing all available tags in a centralized, editable list.
  • Adding translations to each tag, enabling multilingual support.
  • Assigning multiple keywords to each tag for more precise classification.
  • Automatically suggesting or assigning tags to article content based on detected keywords.
  • Supporting the search, filtering, and sorting of tags for easy navigation and organization.
READY-TO-USE

A feature available out-of-the-box, yet fully customizable to suit your needs. If you require a different solution, we can easily tailor it to match your specific requirements!

Reports

  • Automatically generated visual reports that present key metrics, such as the number of published and viewed articles by month, category, or author.
  • Filtering data using various criteria, including author, last update date, tags, category, publication status, or reading confirmation.
  • Exporting data related to specific categories or selected articles for further analysis or sharing.
ON-DEMAND

A fully customizable feature, available upon request. If you need a unique solution, we’ll design and build it to perfectly fit your needs!

Knowledge is there – but can anyone find it?

How many times this week have your employees asked you the same question? Important documents get buried in endless folders, and information gets lost in chat threads. It’s time to build a knowledge base that truly works – one that saves time and actively supports your team’s day-to-day operations.

With Productive24, you can create an interactive, centralized space where knowledge is easy to access, share, and manage. Connect it with forums, training, onboarding, and even gamification features to boost engagement and empower your team to succeed.

Your knowledge base is live – now it’s time to focus on your team’s growth!

Identify training needs, develop competencies, and support continuous learning.

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