Organizational protection for whistleblowers
Whistleblower Productive24 is a system built on the basis of the Productive24 platform, which enables employees and third parties to anonymously report any concerns or misconduct in the organization. Thus, the company can detect and solve issues as early as possible and effectively eliminate unethical behavior.
Give your internal and external users the confidence to report any suspected misconduct, ensure confidentiality and protect sensitive data. With Productive24 you can set up a secure and anonymous whistleblowing mechanism to effectively manage all reported cases, create the reports, conduct a risk analysis and create an ethical organizational culture.
Whistleblower Productive24 enables to:
90% of respondents believe that the example from their superiors plays a key role in managing the risk associated with unethical behaviour and enables to create an ethical organization.
PwC
Systems functions
Reporting new cases
Case processing
The record of cases
Advanced Authorization System
Data Security and Audit Trail
Comments and Discussions
Notifications and Reminders
Reports and statistics
Reporting new cases
- Possibility to report any wrongdoings in the organization both anonymously and openly.
- Various secure reporting channels (web browser, mobile app etc.)
- A flexible form ready to collect any information about your application and add necessary attachments.
- Easily editable and fully customizable lists of categories and a catalog of violations.
- Automatically set report processing parametersg. category (priority, time to verify and take action, etc.)
Case processing
- Individual paths of processing given cases in accordance with their categories and with their predefined processes while ensuring Whistleblower anonymity and protecting sensitive data.
- Processing the cases in compliance with the organizational structure and permissions granted.
- Notifications created automatically for all stakeholders while adding new cases and updating their statuses.
- Adding observers to the case.
- Automatic escalation path.
The record of cases
- Keeping a record of all cases reported in the organization – a list of current and archived cases.
- Visible parameters such as the category, priority, status, time to response, time to close, time to resolution as well as the person responsible.
- Easy sorting, filtering, and searching for items on a list.
- Full control. Only authorized people may have access to the selected range of data, e.g. access to all reports, access to categories only etc.).
Advanced Authorization System
- Complex authorization structure, for multi-level management of access to modules, views, documents, or individual form fields.
- The authorization may be granted and revoked dynamically (based on workflow logic), automatically (based on the organizational structure), or individually (manually by users).
- The multi-level authorization system allows for secure and flexible access control.
Data Security and Audit Trail
- Secure data storage and full transparency of data circulation and modification processes.
- Collecting all information about changes made to the document (document versioning) including among others information about edited fields, editors, and the exact date of modification.
- Automatic collection of all necessary information about the users who have read the case reported by the Whistleblower.
- Saving all drafts automatically to prevent data loss.
Comments and Discussions
- All discussions and comments are contextually stored under the selected submission.
- Comments section which can be placed anywhere in the system e.g. below documents, projects, tasks, applications, etc.
- Conducting multi-threaded discussions with any number of nested replies.
- Flexible system of notifications i.e. e-mail, push, system notifications, sent e.g. after a new comment has been posted, a response to our comment being added, or after a person is tagged.
- An advanced text editor.
Notifications and Reminders
- Advanced, multichannel notification and reminder system which improves communication and work performance.
- Notifications both automatically generated by the system or individually created by the user.
- Notifications sent through an internal mailbox (contextually aggregated). Easy notification filtering (by category).
- Sending e-mail notifications and generating PUSH notifications available on mobile platforms.
- Possibility to add a reminder to any reported case, e.g. in the form of a calendar event.
Reports and statistics
- Creating complex, personalized reports and statistics of reported misconduct/wrongdoings.
- Presenting aggregated data in a dynamic way using many views such as Gantt Charts, Taskboards (Kanban Board), Tables and lists, or Charts (bar, line, pie etc.).
A secure reporting channel compliant with the EU Whistleblower Directive
The 2019 EU Directive imposed a requirement on Poland to implement appropriate regulations for dealing with and protecting whistleblowers, individuals who decided to report any wrongdoings in the company. This implies new obligations for both public and private sector entities.
What to take into account before implementing a whistleblowing software?
Only 23% of the surveyed companies have implemented whistleblower protection mechanisms.
Ernst & Young
Create your own business application ecosystem!
Did you know that all the solutions built based on the Productive24 platform can combine, permeate and influence each other to create one comprehensive business application ecosystem? Whistleblower Productive24 is a cross-departmental tool that can be easily integrated with any Productive24 application, e.g. the software for processing legal or technical tickets (Service Desk), which significantly streamlines the entire process of resolving submitted reports.
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